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Cornell University


Tuesday, February 26, 2019 05:00 PM
Managing Client Expectations

In the world of consulting, managing relationship with your clients is one of the most important things. There are many instances that a consultant fail not because they did not perform well in their project, but because they didn’t deliver what the clients were expecting. 

In this session, we invited Professor John Neuman from Cornell's Johnson Graduate School of Management (JGSM) to tell us from his many years of experience in consulting, what some of the common mistakes consultants make and some methods that can be used to manage client expectations in a project. Professor Neuman has decades of experience as a McKinsey partner and he currently teaches Consulting Practicum with Ms. Randy Allen in JGSM. He is an invaluable resource and will be offering some unique insights in the issues that consultants face. We highly recommend you come to this session if your goal is not only to get a job in consulting, but also to excel at it!

For PhD and M.S. students, this is also an incredible opportunity to learn relationship management. There will be some common principles that can be applied outside of consulting such as managing relationships and expectations from your advisor(s).

Hosted by the Cornell Graduate Consulting Club (CGCC)

About CGCC:

CGCC mission:

Raise awareness of opportunities for PhD, JD, and all other graduate students interested in consulting
Understand basics of consulting
Access and share interview prep materials
Network with current students and alumni

Join the CGCC Facebook page, and subscribe the CGCC lyris e-list:

-send an email message to:
-for the Subject of your message, type the single word: join
-leave the body of the message blank.

224 Weill Hall
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